Client Case Studies

Real brands. Real results. See what happens when fulfillment and print work together.

Beauty / Subscription 40% cost reduction

DTC Beauty Brand Cuts 3PL Costs 40% by Consolidating Print + Fulfillment

The Problem: A South Florida beauty brand was using a national 3PL for fulfillment and a separate print vendor for monthly catalog inserts and unboxing tissue. Two vendors, two freight bills, two invoices, and constant coordination overhead when the print ran late and missed the ship window.

The Solution: 3rd Party Fulfillment moved all fulfillment and print to our Florida facility. Catalogs and tissue are printed in-house on a coordinated schedule and flow directly to the pack-out floor. No inter-vendor freight. No delayed inserts.

The Results:

  • 40% reduction in combined 3PL + print vendor costs
  • Zero missed inserts since consolidating (previously 2–3 per quarter)
  • Same-day order fulfillment increased from 78% to 96%
  • Monthly coordination calls eliminated — one account rep handles everything
Supplement / eCommerce 99.97% accuracy

Supplement Brand Hits 99.97% Accuracy After Moving from DIY Fulfillment

The Problem: A growing supplement brand was self-fulfilling from a leased unit. Error rate was 2.1% — devastating for Amazon seller metrics. Q4 fulfillment delays during peak production cost them the Buy Box on three top ASINs.

The Solution: Onboarded to our facility with lot-tracked receiving, FEFO rotation, and a 2pm EST cutoff. Shopify and Amazon SP-API integration replaced manual order export.

The Results:

  • Error rate dropped from 2.1% to 0.03% within 60 days
  • Buy Box recovered on all three ASINs within 90 days
  • Owner reclaimed 25 hours/week previously spent managing shipping
  • Q4 orders handled without hiring additional staff
Promotional Products On-demand swag store

Regional Staffing Firm Launches Employee Swag Store with On-Demand Fulfillment

The Problem: A regional staffing firm wanted to launch a branded swag store for 800 employees but had no fulfillment infrastructure. Branded items were piling up at the office. Requests were fulfilled manually — or not at all.

The Solution: We received and cataloged their full branded inventory, integrated with their swag store platform, and set up per-item fulfillment. Employees order through the portal; we pick-kit-pack-ship same or next day.

The Results:

  • 800-employee swag program launched in 2 weeks
  • Zero manual fulfillment by internal staff
  • Average order-to-ship time: 1.2 business days
  • Expanded to new hire welcome kit program within 3 months
Apparel / Wholesale Retail distribution launched

Apparel Brand Adds Wholesale Channel Without Adding Warehouse Staff

The Problem: An apparel brand landing their first regional retail account had no process for EDI-compliant wholesale fulfillment. Their existing 3PL didn't do EDI. They were considering hiring a warehouse manager to handle it.

The Solution: We onboarded their inventory, set up EDI 850/856/810 for their retail trading partner, and handled the first wholesale purchase order within 10 days of signing.

The Results:

  • First retail PO processed and shipped on time — no chargebacks
  • No warehouse manager hire needed
  • DTC and wholesale fulfilled from the same inventory
  • Expanded to three retail accounts within 6 months

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